The latest news and insights from the first and last mile

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Why Agnostic Parcel Locker Networks Aren't Everywhere

As Quadient announce the launch of a carrier-agnostic locker network in the UK, we explore why they aren’t more common.

Why merchants aren’t offering OOH delivery

Nearly 1 in 4 (23%) of European merchants still don’t have a way to give consumers OOH options at the checkout – here’s why.

The impact of adding OOH to merchant checkouts

77% of European merchants offer OOH delivery and are reaping the benefits, including increased KPIs of conversion, NPS and AOV.

Out-of-home delivery in Asia-Pacific markets - a snapshot

Quick pictures of out-of-home delivery across a handful of markets in the APAC region, including Japan, China & Australia.

Why 3PLs are uniquely positioned to lead returns

Retailers have a returns problem. 3PLs should take the lead as the only providers able to supply full end-to-end solutions.

What 3PLs can learn about returns following GXO’s acquisition of Clipper

GXO holds a powerful position against its 3PL competition to offer end-to-end services to address the retail returns crisis.

How one UK omnichannel retailer is leading the way on returns

Next proposes keeping 195 loss-making stores open to better service ecommerce demand and power a truly omnichannel strategy.

Royal Mail: ‘Environment is the next battleground’ – why carriers need to act on sustainability

Environmental progress isn’t a far-away ambition or personal target – it’s becoming a crucial requirement for securing clients.

Why are parcel lockers so popular, and how do they compare to PUDO?

Parcel lockers aren’t the only OOH delivery method. We explore their recent popularity and how they measure up against PUDO.

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