The latest news and insights from the first and last mile
Page 1 of 7 — 56 articles
Why carriers need to provide returns management solutions over reverse logistics
Returns are a massive opportunity for logistics providers to secure growth and new parcel volume by offering returns management solutions.
Should carriers and posts "DIY" their self-service solutions?
Carriers and posts should invest in self-service solutions. But is building in-house the best option?
Q2 product release highlights – faster deployment and customer journeys
This quarter, we’ve sped up the customer journey and returns deployment time, added sends to the kiosk & deployed container handovers for PUDO stores.
Why carriers should help retailers identify and target problematic returners
Become a more valuable retailer partner and secure volume by solving one of ecommerce’s hardest problems.
Q1 product release highlights – reacting to global customer insights
Find out how we’ve improved our products in Q1 2023.
Why ASOS might start charging for returns, and what that means
ASOS increased the minimum spend for next-day delivery for its Premier subscribers - are returns next?
Two opportunities for carriers to improve customer retention
To retain customers, carriers need to solve key issues merchants are facing: high return rates and reduced consumer spending.