The latest news and insights from the first and last mile
Page 1 of 7 — 56 articles
Why carriers need to provide returns management solutions over reverse logistics
Returns are a massive opportunity for logistics providers to secure growth and new parcel volume by offering returns management solutions.
Should carriers and posts "DIY" their self-service solutions?
Carriers and posts should invest in self-service solutions. But is building in-house the best option?
Q2 product release highlights – faster deployment and customer journeys
This quarter, we’ve sped up the customer journey and returns deployment time, added sends to the kiosk & deployed container handovers for PUDO stores.
Why carriers should help retailers identify and target problematic returners
Become a more valuable retailer partner and secure volume by solving one of ecommerce’s hardest problems.
Q1 product release highlights – reacting to global customer insights
Find out how we’ve improved our products in Q1 2023.
eCommerce returns: a Doddle roundtable
Our Doddle roundtable looked at real-world returns behaviours and how these could inform carrier strategy.
Why ASOS might start charging for returns, and what that means
ASOS increased the minimum spend for next-day delivery for its Premier subscribers - are returns next?
Two opportunities for carriers to improve customer retention
To retain customers, carriers need to solve key issues merchants are facing: high return rates and reduced consumer spending.
Espresso returns - the future of parcel drop-off
Self-Service Kiosks open up new possibilities for returns and sends to be dropped off in coffee shops, gyms, fast food chains and more.