Our goal is to be the best first & last mile tech partner in global ecommerce
We believe in making ecommerce delivery and returns work better: smoother for consumers, more effective for merchants, more efficient for carriers, and more sustainable for everyone.
Our journey
2022
Self-Service Returns Kiosk piloted and rolled out with a major retailer in 400+ US locations.
2021
Deployed our PUDO and Digital Returns solutions for Yamato Transport, Japan’s largest parcel carrier, with GAP Japan as the leading returns client.
2019
Signed deal with Australia Post to create and grow Collect & Return, a nationwide PUDO network of over 5,000 locations, as well as offering our Digital Returns service to Australia Post merchants.
2017
M&S approached Doddle to design and deliver a self-service digital returns offering in Simply Foods stores.
2016
Launched the original Doddle returns kiosk.
2014
Built and operated a UK nationwide pick-up & drop-off network handling 10+ million parcels for brands including Amazon and ASOS.
Our products
Consolidate returns, increase footfall to host partners, and give customers the best experience: no pre-printed labels, no packaging required, and done in as little 60 seconds.
We power the creation, rollout and management of PUDO networks. Easily add new locations, onboard host partners, improve the customer experience and increase parcel volume going through the network.
Turn ecommerce returns into growth. Our returns platform reduces costs, increases efficiency, and improves the customer experience, so you can give your customers a solution to one of their biggest problems.
Drive more out-of-home volume to increase drop density & reduce failed deliveries. Our checkout integrations make it easy for merchants to offer OOH delivery for customers.
Trusted by the best logistics providers in the world
Our values
Curiosity creates ideas. We ask questions. We are always learning and improving. We are always looking forward to how we can do things differently, more creatively, and more efficiently. We are open-minded and celebrate new ideas.
We are driven by our commitment to deliver exceptional technology for our partners. We execute well and celebrate excellence. We understand that our words carry weight, and that trust is earned through consistent action. Our customers expect the best and we are proud to deliver – after all, our success is measured by the success of our partners.
We believe that working collaboratively brings the best outcome. That the power of the collective is stronger than that of the individual. We are ambitious and believe that shared victories (and losses) create a stronger, more resilient company.
Our impact
Our people make a positive impact on millions of consumers and transactions. Doddle technology makes ecommerce more enjoyable for shoppers, and more sustainable for parcel carriers and merchants, who can reduce waste and emissions with more efficient delivery and returns solutions.
Ownership
We’re a privately owned business. With the confidence and backing of our ownership, we can fully focus on delivering for our customers. That means we aim for long-term partnerships which continually deliver value, not short-term wins.
