Our goal is to be the best first & last mile tech partner in global ecommerce
We believe in making ecommerce delivery and returns work better: more delightful for consumers, more effective for merchants, more efficient for carriers, and more sustainable for everyone.
Our values
Sustainability
We build and constantly improve the solutions that take delivery vans off the streets by consolidating deliveries to reduce emissions, and preventing waste by making retailers more efficient in how they process and accept returns.
Commitment
Our average partnership is 10+ years long, working with some of the world’s best-loved brands like Amazon, ASOS, USPS and M&S. Our first and last metric is satisfaction: for our customers, our customers’ customers, our end users and our employees.
People
We want our people to come as they are. Our differences make us stronger and more effective, and we aim to give everyone the tools and environment they need to be their best. Our teams around the world work together to achieve our shared goals, and we always value real over perfect.
Our journey
2022
Self-Service Returns Kiosk piloted and rolled out with major retailer in 400+ US locations.
2021
Deployed our PUDO and Digital Returns solutions for Yamato Transport, Japan’s largest parcel carrier, with GAP Japan as the leading returns client.
2019
Signed deal with Australia Post to create and grow Collect & Return, a nationwide PUDO network of over 5,000 locations, as well as offering our Digital Returns service to Australia Post merchants.
2017
M&S approached Doddle to design and deliver a self-service digital returns offering in Simply Foods stores.
2016
Launched the original Doddle returns portal.
2015
Built and operated a UK nationwide pick-up & drop-off network handling 10+ million parcels for brands including Amazon and ASOS.
Work for Doddle
We’re continually developing our people and our teams. We’ve got a blend of ecommerce, logistics, and technology expertise – and we always need more. Take a look at our current vacancies and join a fast – moving, stable tech company with a clear growth and revenue trajectory, and offices around the world.
Our impact
Our people make a positive impact on millions of consumers and transactions. Doddle technology makes ecommerce more enjoyable for shoppers, and more sustainable for parcel carriers and merchants, who can reduce waste and emissions with more efficient delivery and returns solutions.
Ownership
We’re a privately owned business. With the confidence and backing of our ownership, we can fully focus on delivering for our customers. That means we aim for long-term partnerships which continually deliver value, not short-term wins.
