Insight / Blog

Watch: Rethinking Innovation


Posted on 4th April 2023

Summary: The last mile is ripe for innovation – but we must change the way we think about innovation to achieve growth.



As an industry, we love to talk about innovation. But what if the way we think about innovation needs to change for true progress to be made in the first and last mile?

At the 2023 Leaders In Logistics summit, our Chief Commercial Officer Mike Richmond took to the stage to deliver his innovative take on innovation – exploring why we need to move away from an obsession with radical transformation and focus on everyday, routine transformations to boost efficiency. Over time, small steps culminate in big growth.

Watch the talk in full below.

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