Latest articles from Mike Richmond
Page 1 of 4 — 28 articles
20th March 2024
Lessons from a decade in the first and last mile
A decade as Doddle taught us some lessons - and Blue Yonder helps us see what will matter in the next decade.
20th February 2024
Convenient and sustainable: developing an out-of-home delivery strategy
Sustainability has become a key decision factor for retailers - here's how carriers can stay ahead with an out-of-home delivery strategy that’s both sustainable and convenient for consumers
Chief Commercial Officer
Mike joined Doddle in 2014. Mike heads up the carrier team and is responsible for the global carrier go-to-market strategy.
19th October 2023
3 Essential Insights from Leaders In Logistics: Last Mile 2023
Highlights from Leaders Last Mile 2023 in Twickenham, featuring keynotes from Geopost, Doddle and Yodel.
10th October 2023
4 ways that C2C commerce is transforming the last mile
As consumers adopt recommerce, out-of-home networks are having to adapt to increased demand.
24th August 2023
InPost's Changed PUDO Strategy
InPost has launched a UK PUDO network, highlighting its new attitude to PUDO as part of its expansion plans.
7th August 2023
2023 ecommerce heads towards optimisation of returns and delivery
2023 has seen small adjustments to delivery & returns - driving a major shift in the ecommerce business model from growth to profitability.
14th February 2023
Why ASOS might start charging for returns, and what that means
ASOS increased the minimum spend for next-day delivery for its Premier subscribers - are returns next?
8th December 2022
Delivery’s psychological CX impact and what to do about it
The final delivery experience has the biggest impact on customer experience, so why aren't we collecting better experience data?
