Latest articles from Katie Langley
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Why carriers need to provide returns management solutions over reverse logistics
Returns are a massive opportunity for logistics providers to secure growth and new parcel volume by offering returns management solutions.
Is unattended home delivery the future for carrier efficiency?
Unattended home delivery can reduce failed delivery – but only if carriers and consumers are on the same page.
Global Sales Director
Katie joined Doddle in 2015 and runs Doddle’s Sales teams, helping to bring innovative ecommerce logistics technology to parcel carriers and retailers.
Why merchants aren’t offering OOH delivery
Nearly 1 in 4 (23%) of European merchants still don’t have a way to give consumers OOH options at the checkout – here’s why.
How one UK omnichannel retailer is leading the way on returns
Next proposes keeping 195 loss-making stores open to better service ecommerce demand and power a truly omnichannel strategy.