The latest news and insights from the first and last mile

Page 1 of 24 — 215 articles

Saving profits and the planet: 4 ways to sustainable & cost-effective returns 

Returns drain profits and damage sustainability. Luckily, retailers can implement both cost-effective and sustainable returns using these 4 ways.

Return fees or free returns: why not both?

Debates between return fees or free returns miss the bigger picture: how to address the root issues of returns.

Speedy refunds: creating happy customers through fast & effective returns

Find out how speedy refunds can recapture revenue, increase customer loyalty and boost lifetime value.

Why mastering returns is key to 3PL growth

With returns management systems, 3PLs can turn returns from a burden to a competitive advantage.

Watch: A decade at Doddle, and looking into the big Blue Yonder

Explosive ecommerce growth is coming to an end. Watch as we explore what the next decade has in store for the first and last mile.

7 tactics to drive self-service parcel drop-off adoption

Focusing on parcel kiosks, we explore 7 tactics to encourage customer adoption and drive volume into out-of-home (OOH) delivery networks.

Lessons from a decade in the first and last mile

A decade as Doddle taught us some lessons - and Blue Yonder helps us see what will matter in the next decade.

Important lessons from Leaders in Logistics 2024

Leaders in Logistics 24 dived into AI & automation, sustainability, changing ecommerce behaviours, emerging consumer expectations & predicted what the next decade had in store.

Postal results, reforms, and returns

Posts around the world are seeking reform, but how can they drive improved results in the short term?

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