The latest news and insights from the first and last mile

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What are the different types of self-service parcel kiosks?  

We explore the different types of self-service kiosk, outlining the pros, cons and best use cases for each.

Q2 product release highlights – faster deployment and customer journeys

This quarter, we’ve sped up the customer journey and returns deployment time, added sends to the kiosk & deployed container handovers for PUDO stores.

Q1 product release highlights – reacting to global customer insights

Find out how we’ve improved our products in Q1 2023.

Two opportunities for carriers to improve customer retention

To retain customers, carriers need to solve key issues merchants are facing: high return rates and reduced consumer spending.

How to change consumer behaviour: We talk to Royal Mail, CTT and Delivering London

We spoke to industry leaders about consumer behaviour, convenience and sustainability.

A Last-Mile Roundtable with Doddle & Rory Sutherland

Some of the brightest minds in last-mile delivery joined Doddle in London to discuss changing consumer behaviour and the future of the last mile.

Why Agnostic Parcel Locker Networks Aren't Everywhere

As Quadient announce the launch of a carrier-agnostic locker network in the UK, we explore why they aren’t more common.

Why merchants aren’t offering OOH delivery

Nearly 1 in 4 (23%) of European merchants still don’t have a way to give consumers OOH options at the checkout – here’s why.

The impact of adding OOH to merchant checkouts

77% of European merchants offer OOH delivery and are reaping the benefits, including increased KPIs of conversion, NPS and AOV.

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