The latest news and insights from the first and last mile

Page 2 of 24 — 215 articles

5 ways to digitise your returns process and increase profitability

Discover the 5 easy ways to digitise your returns process for better returns efficiency and ROI.

Convenient and sustainable: developing an out-of-home delivery strategy

Sustainability has become a key decision factor for retailers - here's how carriers can stay ahead with an out-of-home delivery strategy that’s both sustainable and convenient for consumers

Parcel lockers vs parcel kiosks: which is best for parcel drop-off?

We explore the benefits and drawbacks of parcel lockers and kiosks to help decide the best self-service solutions.

What do out-of-home networks look like in the UK?

We dive into the biggest logistics operators and their current OOH networks in the UK

5 Changes We Predict in eCommerce Delivery & Returns in 2024

Our predictions for 2024 in ecommerce delivery and returns, plus a roundup of our 2023 predictions.

Retailers risk missing an online returns opportunity

CCO Mike Richmond weighed in on the online returns opportunity in the Future of E-commerce Report published by The Times

Case Study: What carriers can learn from Evri’s returns kiosk network

Evri's use of kiosks provides a great lesson for carriers on expanding PUDO networks and capturing volume in the valuable returns and C2C segments.

2023 report reveals 11% YoY increase in merchants struggling with returns

We explore how the returns market, and merchant perceptions, have changed in the last year.

Watch: Shifting the balance with online returns

Find out how retailers, 3PLs and carriers shift the returns balance.

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