The latest news and insights from the first and last mile
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Postal results, reforms, and returns
Posts around the world are seeking reform, but how can they drive improved results in the short term?
5 ways to digitise your returns process and increase profitability
Discover the 5 easy ways to digitise your returns process for better returns efficiency and ROI.
Convenient and sustainable: developing an out-of-home delivery strategy
Sustainability has become a key decision factor for retailers - here's how carriers can stay ahead with an out-of-home delivery strategy that’s both sustainable and convenient for consumers
Parcel lockers vs parcel kiosks: which is best for parcel drop-off?
We explore the benefits and drawbacks of parcel lockers and kiosks to help decide the best self-service solutions.
What do out-of-home networks look like in the UK?
We dive into the biggest logistics operators and their current OOH networks in the UK
5 Changes We Predict in eCommerce Delivery & Returns in 2024
Our predictions for 2024 in ecommerce delivery and returns, plus a roundup of our 2023 predictions.
Retailers risk missing an online returns opportunity
CCO Mike Richmond weighed in on the online returns opportunity in the Future of E-commerce Report published by The Times
Case Study: What carriers can learn from Evri’s returns kiosk network
Evri's use of kiosks provides a great lesson for carriers on expanding PUDO networks and capturing volume in the valuable returns and C2C segments.
2023 report reveals 11% YoY increase in merchants struggling with returns
We explore how the returns market, and merchant perceptions, have changed in the last year.