Evri's use of kiosks provides a great lesson for carriers on expanding PUDO networks and capturing volume in the valuable returns and C2C segments.

Parcel lockers offer carriers automation, consolidation and increased efficiency. But what do consumers really think about them?

Carriers and posts should invest in self-service solutions. But is building in-house the best option?

Our key takeaways from three days of speeches, discussions and brainstorming with leading regional and global carriers.

74% of merchants are interested in carrier-provided returns solutions. But should you buy a returns portal, or build it in-house?