With stretched capacity, questionable efficiency and pressures on sustainability, the postal industry is seeing a shift from home delivery to PUDO points.

As letter volumes decline, posts are re-evaluating their physical footprint, but they have a huge opportunity to maximise its value.

Retailers and carriers alike must consider what really counts as sustainable, before consumers lose trust.

Parcel Collect has handled a million parcels. How does it work, and will it be used more widely?

With 3 quarters of Germans living in towns and cities, PUDO could become the heart of sustainable parcel growth

PUDO is the preferred way to return items in germany – and could offer a way to ease pressure and reduce returns costs.