Insight / Blog / Author
Jack Sims
Latest articles by Jack Sims
The rise of the micro-shipper: an untapped opportunity for posts
Micro-shippers are a growing audience segment that can be a lucrative opportunity for posts.
Why Retailers Need Ecommerce Returns to Recover In-Store Revenue
Automating in-store returns with kiosks will increase footfall and revenue, without disrupting staff.
Why 3PLs are uniquely positioned to lead returns
Retailers have a returns problem. 3PLs should take the lead as the only providers able to supply full end-to-end solutions.
What 3PLs can learn about returns following GXO’s acquisition of Clipper
GXO holds a powerful position against its 3PL competition to offer end-to-end services to address the retail returns crisis.
Why retailers aren’t putting OOH delivery on the checkouts, despite the CX benefits
OOH networks are growing, but there’s one critical barrier limiting its potential – a lack of accessibility at the checkout.