Latest articles from Mike Richmond

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Why Agnostic Parcel Locker Networks Aren't Everywhere

As Quadient announce the launch of a carrier-agnostic locker network in the UK, we explore why they aren’t more common.

The impact of adding OOH to merchant checkouts

77% of European merchants offer OOH delivery and are reaping the benefits, including increased KPIs of conversion, NPS and AOV.

Chief Commercial Officer

Mike joined Doddle in 2014. Mike heads up the carrier team and is responsible for the global carrier go-to-market strategy.


Our 9 key takeaways from WMX Miami 2022

Discover the key insights from over 30 speakers and experts in the post and parcel world in our exclusive roundup.

Could pick-up and drop-off points become the standard delivery option?

With stretched capacity, questionable efficiency and pressures on sustainability, the postal industry is seeing a shift from home delivery to PUDO points.

How Posts will come to rely less on mail

As letter volumes decline, posts are re-evaluating their physical footprint, but they have a huge opportunity to maximise its value.

Getting real on sustainability

Retailers and carriers alike must consider what really counts as sustainable, before consumers lose trust.

Putting PUDOs at the heart of sustainable ecommerce growth in Germany

With 3 quarters of Germans living in towns and cities, PUDO could become the heart of sustainable parcel growth

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