February 1, 2022

Video: The ecommerce returns quandary and how to solve it

Over the past decade, returns volumes have grown faster than ecommerce parcel volumes, according to data from delivery intelligence start-up UPIDO. 

Doddle teamed up with Last Mile Prophets, Ian Kerr and Marek Różycki, and global parcel locker specialists, Quadient, to discuss all things e-commerce returns in a recent webinar.

Watch it back to find out:

  • What’s currently happening in ecommerce returns and how different international markets are approaching the issue
  • Crucial considerations for carriers, ecommerce merchants, and customers
  • How one major carrier revolutionised the returns process for their merchants

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