Video: The ecommerce returns quandary and how to solve it

Over the past decade, returns volumes have grown faster than ecommerce parcel volumes, according to data from delivery intelligence start-up UPIDO. 

Doddle teamed up with Last Mile Prophets, Ian Kerr and Marek Różycki, and global parcel locker specialists, Quadient, to discuss all things e-commerce returns in a recent webinar.

Watch it back to find out:

• What’s currently happening in ecommerce returns and how different international markets are approaching the issue
• Crucial considerations for carriers, ecommerce merchants, and customers
• How one major carrier revolutionised the returns process for their merchants