Returns 2022: Why carriers have to care
We surveyed over a hundred ecommerce merchants from the UK, Germany, France, Italy and Spain, to discover how returns were affecting their businesses. Their responses paint a stark picture. Fill out the form to get access to the full research report, where you’ll learn:
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The proportion of merchants who feel returns is a significant issue
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How returns happen differently in different markets
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Why not all returns are equal, and how merchants and carriers need to adapt
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The percentage of merchants who are making returns a priority
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Why merchants aren’t adopting carrier solutions, and how they can be encouraged to use them
