Insight / Blog

Video: The ecommerce returns quandary and how to solve it

Posted on 1st February 2022

Over the past decade, returns volumes have grown faster than ecommerce parcel volumes, according to data from delivery intelligence start-up UPIDO. 

Doddle teamed up with Last Mile Prophets, Ian Kerr and Marek Różycki, and global parcel locker specialists, Quadient, to discuss all things e-commerce returns in a recent webinar.

Watch it back to find out:

  • What’s currently happening in ecommerce returns and how different international markets are approaching the issue

  • Crucial considerations for carriers, ecommerce merchants, and customers

  • How one major carrier revolutionised the returns process for their merchants



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