Insight / Blog

Convenience and sustainability – a profitable marriage for Amazon and Kohl’s

Posted on 29th April 2019

Returns and sustainability – two of the biggest issues dominating retailers’ thoughts at the moment. And it looks like Kohl’s is mastering both. The US giant has just announced that its trial accepting Amazon returns at a selection of stores has been so successful that it will roll out the service across all 1150 of its stores across the US from July.

The tie up is the ultimate all-round win. It gives customers convenience, drives new customers into Kohl’s stores, gives Amazon a physical presence and even enables both retailers to tick the sustainability box too as the service is packageless for customers. 

Once customers have dropped off their package free returns Kohl’s package and ship the items back to Amazon using their own logistics network allowing for huge consolidation of packaging and delivery journeys.

And the best news for these type of creative collaborations? Sustainability and creativity pay dividends! Kohl’s stock ended 12% up at the end of the day on which they announced their expansion plans with Amazon.

Related articles

3 Essential Insights from Leaders In Logistics: Last Mile 2023

Highlights from Leaders Last Mile 2023 in Twickenham, featuring keynotes from Geopost, Doddle and Yodel.

Blue Yonder to acquire Doddle

We’re proud to announce that Doddle will be acquired by Blue Yonder, the leading supply chain solutions provider.

4 ways that C2C commerce is transforming the last mile

As consumers adopt recommerce, out-of-home networks are having to adapt to increased demand.

Sign up for our newsletter to stay on top of the latest industry trends, challenges and solutions.


Doddle needs the contact information you provide to send you our monthly newsletter. You may unsubscribe at any time. Doddle will not sell your information to any 3rd parties. For more information, please review our Privacy Policy.

Wrong value for the component.
Wrong value for the component.Wrong value for the component.Wrong value for the component.
This field is for validation purposes and should be left unchanged.