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2023 Thailand Ecommerce Delivery Report

Thailand is one of the fastest-growing ecommerce markets in the world, with revenue expected to have grown to $19.6bn USD in 2022 (at an average of $490 spent per user) and then double by 2027 to $38.7bn USD. Exploring this market, we commissioned a survey of 2,002 Thai consumers to discover: 

  • How Thai consumers shop online 

  • What delivery problems consumers are facing 

  • How delivery can be improved – and what carriers must do to capitalise on this rapid growth

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