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2023 Philippines Ecommerce Delivery Report

Ecommerce growth in the Philippines has been remarkable during the pandemic period, with ecommerce revenue increasing from $13.8bn USD in 2020 to $17.25bn in 2021, a 25% jump. Delving deeper into this rapidly changing market, we commissioned a survey of 1,003 Filipino consumers to discover:

  • How Filipino consumers shop online 

  • What delivery problems consumers are facing 

  • How delivery can be improved and what carriers must do to capitalise on this rapid growth

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