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2023 Indonesia Ecommerce Delivery Report

Indonesia is the 10th largest ecommerce market in the world, set to continue its rapid expansion and outperform the global average of 10% growth in this sector. Exploring this market, we commissioned a survey of 2,008 Indonesian consumers to discover: 

  • How Indonesian consumers shop online 

  • What delivery problems consumers are facing 

  • How delivery can be improved – and what carriers must do to capitalise on this rapid growth

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