Returns Portal

Let shoppers book returns online, no paper required.
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Customer Journey

Doddle’s Returns Portal allows customers to book returns from your website, app or chat service. Then they can choose how to get their item back to you.

Customer decides to return

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They select which items to return online

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Reason codes captured

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Customer selects return location

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QR code received

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Customers receive a confirmation email

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Dynamic personalisation

One size doesn’t have to fit all. Want to give your best customers instant refunds, or ask shoppers who return everything to pay for their returns? Now you can.

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