click & collect.

  • Improve operational efficiency
  • Drive incremental revenue and NPS
  • Increase footfall to store

The power of click & collect.

basket value.

Compared to home delivery, click & collect customers have an 11% higher average basket value

more frequently

Click & collect customers shop three times more frequently in comparison to home delivery.


Access to Doddle's global network of retail partners can increase store footfall by 30%.

Spend more

30% of customers make an additional purchase when collecting an item in store, and 48% of customers buy something when returning an item in store.

73% of shoppers would switch retailer if they
had a poor experience with a click & collect order.

JDA & Centiro Customer Pulse Report UK 2016 (April)

Power your click & collect with Doddle.

Our tech delivers excellent customer satisfaction.

Our highly sophisticated click & collect software has handled nearly 2 million parcels and has been tried and tested in our network of over 80 parcel shops.

Our Powered by Doddle solution delivers a market-leading in-store experience proven by our NPS rating of 82 and a Trustpilot score of 9.5.

Find out more