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Shopper / Our Platform

Giving you the platform to offer a world class delivery and returns experience

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Trusted By

M&S
Amazon.com
Missguided
Asos
Zalando
Topman

Increase valuable footfall

50% of click and collect customers make an incremental purchase
Increase valuable footfall

Delight customers

Our platform has an NPS of 72
Delight customers

Improve delivery profitability

$21 billion lost in by failed delivery
Improve delivery profitability

About Us

Want to offer your customers a best in class delivery and returns experience?

Leverage the same technology that has facilitated millions of collections and returns with the Doddle Platform. A fully customisable, easy to deploy solution to give you, and your customers a seamless delivery and returns experience.

About Us

Our Products

Click & Collect

Click & Collect

Doddle Click & Collect enables retailers to offer in-store click & collect to customers, increasing revenue and reducing operational costs. The solution includes an ecommerce plug-in, consumer friendly tracking and communications, and an easy-to-use staff application.
In-Store Returns

In-Store Returns

The Doddle in-store returns solution allows retailers to offer a frictionless in-store returns service. Running on a mobile device or integrated at the point-of-sale, the solution allows retailers to handle all omni-channel returns, even if they were bought online or at a franchise store.
Ship From Store

Ship From Store

Ship from Store helps retailers provide an express delivery service by shipping orders direct from store. The solution helps retailers cut the costs of shipping, maximise the use of their store estate and offer optimised delivery speeds to customers.
Pick From Store

Pick From Store

Pick from Store allows retailers to utilise their stores as mini-warehouses, where staff members pick and pack orders from store for click and collect. The solution helps retailers cut fulfilment costs, maximise their store estate and offer customers express collection and delivery options.
Self-Service Returns

Self-Service Returns

Self-Service Returns (Pod) is a standalone unit, which saves time for both customer and staff. The solution includes a screen, a label printer and a secure container to store returns items. It also includes a staff app to support the returns process.
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