Giving you the platform to offer a world class delivery and returns experience
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Increase valuable footfall
50% of click and collect customers make an incremental purchase
Delight customers
Our platform has an NPS of 72
Improve delivery profitability
$21 billion lost in failed delivery
About Us
Want to offer your customers a best in class delivery and returns experience?
Leverage the same technology that has facilitated millions of collections and returns with the Doddle Platform. A fully customisable, easy to deploy solution to give you, and your customers a seamless delivery and returns experience.
Our Products
Click & Collect
Doddle Click & Collect enables retailers to offer in-store click & collect to customers, increasing revenue and reducing operational costs. The solution includes an ecommerce plug-in, consumer friendly tracking and communications, and an easy-to-use staff application.
In-Store Returns
The Doddle in-store returns solution allows retailers to offer a frictionless in-store returns service. Running on a mobile device or integrated at the point-of-sale, the solution allows retailers to handle all omni-channel returns, even if they were bought online or at a franchise store.
Ship From Store
Ship from Store helps retailers provide an express delivery service by shipping orders direct from store. The solution helps retailers cut the costs of shipping, maximise the use of their store estate and offer optimised delivery speeds to customers.
Pick From Store
Pick from Store allows retailers to utilise their stores as mini-warehouses, where staff members pick and pack orders from store for click and collect. The solution helps retailers cut fulfilment costs, maximise their store estate and offer customers express collection and delivery options.
Self-Service Returns
Self-Service Returns (Pod) is a standalone unit, which saves time for both customer and staff. The solution includes a screen, a label printer and a secure container to store returns items. It also includes a staff app to support the returns process.
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We’re more than happy to help.
