In the midst of peak, as record parcel volumes came through carriers, Amazon made waves by blocking third party merchants’ use of FedEx Ground and Home to make deliveries to Prime shoppers.
Analysis from Ascential shows that Amazon and eBay had a combined gross merchandise value (GMV) of $39.77bn in 2019, for a total market share of 39.9%. Amazon actually increased its share since 2018, up 1.3% to 30.1% of the market.
Retailers have an opportunity to increase brand loyalty and conversion by being smarter about promoting sustainable delivery choices.
Magway is a UK startup garnering attention from across the delivery spectrum, thanks to this new video illustrating the potential of its proprietary technology.
Australia Post has partnered with UK ecommerce solutions provider, Doddle, to launch Australia’s most comprehensive network of pick-up and drop-off (PUDO) locations for online shopping.
A huge majority of shoppers plan to use buy online, pickup in store (BOPIS) services this holiday season, with 93% reporting that they will pick up ecommerce purchases in stores, motivated by a desire to save time and money, per Retail Dive.
Data from the National Retail Federation predict a decline in shopping on Black Friday and Cyber Monday, with only slight improvement on Thanksgiving day (year on year).
Last mile is expensive, but using stores to fulfil orders and/or act as collection points can dramatically shrink costs, as Target has recently illustrated.
Royal Mail recently published their half year results for the 6 months ending September 29th and the top line figures are solid if not stellar. As has been the case for many years, the decline in letters volume is being replaced by an increase in parcel volume brought about by the ever-growing popularity of ecommerce.
In that context, Royal Mail CEO Rico Back’s commentary on the release was revealing.
The parcel delivery market is rapidly evolving as carriers begin to shoulder more of the last-mile burden. The future is in consolidation and PUDO.