Retailers have an opportunity to increase brand loyalty and conversion by being smarter about promoting sustainable delivery choices.
Magway is a UK startup garnering attention from across the delivery spectrum, thanks to this new video illustrating the potential of its proprietary technology.
Australia Post has partnered with UK ecommerce solutions provider, Doddle, to launch Australia’s most comprehensive network of pick-up and drop-off (PUDO) locations for online shopping.
A huge majority of shoppers plan to use buy online, pickup in store (BOPIS) services this holiday season, with 93% reporting that they will pick up ecommerce purchases in stores, motivated by a desire to save time and money, per Retail Dive.
Data from the National Retail Federation predict a decline in shopping on Black Friday and Cyber Monday, with only slight improvement on Thanksgiving day (year on year).
Last mile is expensive, but using stores to fulfil orders and/or act as collection points can dramatically shrink costs, as Target has recently illustrated.
Royal Mail recently published their half year results for the 6 months ending September 29th and the top line figures are solid if not stellar. As has been the case for many years, the decline in letters volume is being replaced by an increase in parcel volume brought about by the ever-growing popularity of ecommerce.
In that context, Royal Mail CEO Rico Back’s commentary on the release was revealing.
The parcel delivery market is rapidly evolving as carriers begin to shoulder more of the last-mile burden. The future is in consolidation and PUDO.
Doddle & Australia Post launch
We’ve been sitting on this one a while, but we can finally talk about our partnership with Australia Post. They’re the dominant carrier in Australia and one of the most progressive Posts I’ve come across, so it’s absolutely great to be partnering with them to put PUDO at the heart of their ecommerce strategy going forward. As a result of the deal, we now power the largest collection and returns network in Australia – AP has a network of 4,300 post offices and 350 locker locations – to which we’re adding in thousands more new locations in supermarkets, department stores, pharmacies and petrol stations.
What is PUDO?
PUDO, or pick-up and drop-off, refers to any kind of designated area for consumers to receive and leave parcels, typically picking up ecommerce orders and dropping off returns. Broadly, PUDO locations are either staffed counters opened in existing businesses, or unstaffed lockers which can be located anywhere.