My parcel has been sent back! What should I do?

How do I return my shopping with Doddle?

Who are your return partners?

Is it free to return my item?

What do I need to bring into store along with the item I'm returning?

How do I track my return?

I haven’t received my e-receipt?

Why haven't I received a refund yet?

My Tracking hasn’t updated - return.

Why is my return still in store?

My retailer hasn’t received my return!

Which stores accept myHermes drop-offs?

Can someone collect a parcel on my behalf?

How do I click & collect with Doddle?

Can I use you for all of my deliveries?

How much does it cost to collect my parcels?

Do you accept ___?

Is there a max size for parcels that you will receive?

How long do you hold onto parcels for?

What do I do if I'm not receiving any collection notifications?

Do I need ID to collect my parcel from Doddle?

What happens if I don’t collect my parcel?

My Tracking hasn’t updated - collections.

What are my local Doddle store's opening times?

Does my store have a changing room?

How do I find my local Doddle store?

I think my parcel is lost, what should I do?

How do I speak to your business team?

How do I speak to your marketing team?