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I haven’t received my collections code
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How do I track my return?

What do I need to bring into store along with the item I'm returning?

I haven’t received my e-receipt?

Is it free to return my item?

My Tracking hasn’t updated - return.

My retailer hasn’t received my return!

Why haven't I received a refund yet?

Why is my return still in store?

Who are your return partners?

My parcel has been sent back! What should I do?

How do I do an Amazon Return?

Do I need to package my Amazon Return?

Will I get a receipt from Doddle for my Amazon return?

I haven’t received my refund from Amazon.

Amazon have said they haven’t received my return back?

Which stores accept myHermes drop-offs?

My Hermes Parcel Shops

Marks and Spencer Returns (M&S)

DPD Pickup Shops

Collect
How do I click & collect with Doddle?

Can someone collect a parcel on my behalf?

I haven’t received my collections code

Can I use you for all of my deliveries?

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My Tracking hasn’t updated - collections.

Do you accept ___?

Is there a max size for parcels that you will receive?

What happens if I don’t collect my parcel?

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Locations
What are my local Doddle store's opening times?

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Other
I think my parcel is lost, what should I do?

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