Collections

Bringing customers to stores and making their collection experience memorable.
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Over 70% of shoppers use click & collect, twice a month on average
39% of shoppers collecting items in store make additional purchases
34% of leading UK retailers ecommerce orders are fulfilled via collections

Nailing the customer experience at collection

It’s crucial to get the collection experience right so that customers stay keen to come into your stores. Doddle’s Click & Collect solutions ensure your customer experience stays top-class throughout, with easy-to-use QR collection codes and market-leading customer communications.

Contactless Click & Collect

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  • Helping retailers maximise the value of their stores, in a socially-distanced world
  • Supports time-slots for customers & “I’ve arrived” alerts for staff member

Instant Click & Collect

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  • Offer rapid collection times to increase conversion by using store stock to fulfil ecommerce orders
  • Maximise store inventory usage

Click & Collect

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  • Increased footfall to stores means more revenue
  • Slick customer experience encourages repeat custom