Customers bring their collection codes to stores, and they don’t leave their wallets behind. 39% of shoppers collecting ecommerce purchases in stores make an additional purchase.
Click & Collect
Using stores to offer convenient collections and generate additional revenue.

Leading UK retailers report between 20% and 50% of ecommerce orders are fulfilled with Click & Collect. Ensuring those customers have a great experience is essential to ecommerce success.
Understanding customer behaviour and capturing data is key to improving performance – manual, paper-based Click & Collect processes are outdated.
Benefits

Bring more shoppers to stores

Keep customers updated with automated comms
Customers receive fully branded tracking information and notifications when their parcel is available for collection.

Measure impact with analytics
You can analyse collection volume by location, time, frequency and product.
Features

Integrations
Simple integrations to your checkout and carriers

Intuitive App
Easy-to-use app runs on existing store devices

Rapid Deployment
Live in 4-6 weeks

Configurable
Adaptable to your processes
How It Works
Customer chooses Click & Collect at checkout

Parcel arrives in store

Customer receives notification and QR code

Over 70% of shoppers use click & collect, twice a month on average.
Customer walks in, scans QR code & receives parcel
