Doddle’s checkout integrations allow carriers to drive volume into OOH locations by offering their merchants a cost-effective and easy-to-deploy integration. The end result is a great customer experience at the checkout, a cost-effective way to provide more delivery options, improved conversion and more consolidated deliveries for the carrier.
Checkout integrations
Easy ways to get Out-of-Home options onto merchant checkouts, driving volume into your network
Features
Seamless checkout integration
Sophisticated and easy-to-use integrations. Merchants can be onboarded using existing ecommerce plug-ins (e.g. Shopify), a snippet of code (through our Javascript solution) or via API, for enterprise retailers with existing location finder capability.
Location finder
Provide your merchants with a checkout widget which serves up all of your OOH locations, ranking by distance and highlighting key information like opening hours.
Branded consumer communications
When they choose out-of-home delivery at the checkout, consumers receive automatic email communications, including order confirmation, their QR code for collection, and pick-up location information, plus an alert when the item is delivered to the collection point.
Refined UX, tested globally
Tested with hundreds of merchants across the globe and proven to increase checkout conversion, our plugins and widget solution offer a user journey that merchants can rely upon to make their checkouts more effective.
Management portal
Onboard merchants rapidly at scale and use data-driven insights to understand your out-of-home network performance, across both your merchant customers and host partners.
Benefits
Carrier
Increase drop density, reduce delivery costs and emissions per parcel, and reduce failed deliveries thanks to increased OOH volume
Easily make more flexible delivery options available to merchants of all sizes
Reduce merchant onboarding time
Expertise and best practice guidance for driving adoption
Merchant
Quick and secure way to offer collections on the checkout
Flexible, cost effective and low effort integration
Product is regularly updated and enhanced by a team of experts
End Consumer
More choice, convenience and control over e-commerce orders
Seamless and consistent experience no matter the location
Automated, clear communications to incentivise quick pick-ups
Customer Journey
Customer chooses out-of-home delivery at checkout
Parcel arrives in the location
Customer receives notification and QR code
Over 70% of shoppers use click & collect, twice a month on average.
Customer walks in, scans QR code & receives parcel
DODDLE & AUSTRALIA POST
High driver costs, a high failed delivery rate and an increasingly mobile consumer were all factors that drove Australia Post to work with Doddle to offer more ‘pick up’ options to online consumers in Australia.
Doddle integrates to merchants that use AP for shipping to provide a seamless checkout experience for Australian consumers.
Our Clients
WANT TO KNOW MORE?
Find out how one Australia Post merchant drove huge NPS gains with Doddle’s checkout integrations, and download our product information sheet.