Checkout integrations

Easy ways to get Out-of-Home options onto merchant checkouts, driving volume into your network
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Doddle’s checkout integrations allow carriers to drive volume into OOH locations by offering their merchants a cost-effective and easy-to-deploy integration. The end result is a great customer experience at the checkout, a cost-effective way to provide more delivery options, improved conversion and more consolidated deliveries for the carrier.

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Seamless checkout integration

Sophisticated and easy-to-use integrations. Merchants can be onboarded using existing ecommerce plug-ins (e.g. Shopify), a snippet of code (through our Javascript solution) or via API, for enterprise retailers with existing location finder capability.

Location finder

Provide your merchants with a checkout widget which serves up all of your OOH locations, ranking by distance and highlighting key information like opening hours.

Branded consumer communications

When they choose out-of-home delivery at the checkout, consumers receive automatic email communications, including order confirmation, their QR code for collection, and pick-up location information, plus an alert when the item is delivered to the collection point.

Refined UX, tested globally

Tested with hundreds of merchants across the globe and proven to increase checkout conversion, our plugins and widget solution offer a user journey that merchants can rely upon to make their checkouts more effective.

Management portal

Onboard merchants rapidly at scale and use data-driven insights to understand your out-of-home network performance, across both your merchant customers and host partners.

Benefits

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Carrier

Increase drop density, reduce delivery costs and emissions per parcel, and reduce failed deliveries thanks to increased OOH volume

Easily make more flexible delivery options available to merchants of all sizes

Reduce merchant onboarding time

Expertise and best practice guidance for driving adoption

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Merchant

Quick and secure way to offer collections on the checkout

Flexible, cost effective and low effort integration

Product is regularly updated and enhanced by a team of experts

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End Consumer

More choice, convenience and control over e-commerce orders

Seamless and consistent experience no matter the location

Automated, clear communications to incentivise quick pick-ups

Customer Journey

Customer chooses out-of-home delivery at checkout

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Parcel arrives in the location

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Customer receives notification and QR code

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Over 70% of shoppers use click & collect, twice a month on average.

Customer walks in, scans QR code & receives parcel

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DODDLE & AUSTRALIA POST

High driver costs, a high failed delivery rate and an increasingly mobile consumer were all factors that drove Australia Post to work with Doddle to offer more ‘pick up’ options to online consumers in Australia.

Doddle integrates to merchants that use AP for shipping to provide a seamless checkout experience for Australian consumers.

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WANT TO KNOW MORE?

Find out how one Australia Post merchant drove huge NPS gains with Doddle’s checkout integrations, and download our product information sheet.