Latest articles from Danielle Strouther

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eCommerce returns: a Doddle roundtable

Our Doddle roundtable looked at real-world returns behaviours and how these could inform carrier strategy.

Two opportunities for carriers to improve customer retention

To retain customers, carriers need to solve key issues merchants are facing: high return rates and reduced consumer spending.

Content Marketing Manager

Danielle writes news, insights and analysis on ecommerce returns and last-mile logistics.


Digital transformation isn’t just a buzzword; it’s the foundation for last-mile success

Posts and parcel carriers need to transform their businesses, and they need technology to do so.

Is last-mile sustainability compatible with rapid growth in parcel volume?

2021 saw record growth for carriers and posts – but can they achieve sustainability goals while parcel volume continues to rise?

Are electric fleets the answer to last mile sustainability?

With global emissions rising by 5% in 2021, we ask if electrification is enough for last-mile sustainability.

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